Our Work
Life-Saving Access at Your Fingertips.
We partnered with Turning Point, who support over 197,000 people with their services, to design a mobile app that supports harm reduction at scale. It connects people who use opioids, their families and support workers to resources like Naloxone, overdose response tools and stigma-free guidance in just a few taps.
A Mobile-First Platform for Harm Reduction at Scale.
Arch worked with Turning Point to design a mobile application built around real-world urgency and user dignity. The app supports people who use opioids, their families, outreach workers and health professionals. It offers a fast, anonymous and accessible way to find services and act in emergencies.
From the outset, the design focused on reducing barriers to use. There is no account creation, and location is only used with consent. Core features such as crisis mode, offline support and Naloxone-specific guidance were prioritised for high-stress situations and urgent need.
Working from a detailed set of user personas and Turning Point’s harm reduction strategy, we designed a modular, component-based mobile interface that prioritises speed, clarity and trust. It runs on a hybrid architecture using Flutter and Laravel, with Filament CMS so the Turning Point team can manage content in real time without developer intervention.
Accessibility was treated as a core design principle, not a feature. We applied WCAG 2.2 AA standards throughout, using plain English and supportive visuals to help users with low literacy, language barriers or cognitive load. The result is a stigma-free platform that is intuitive to use, even in a crisis.
A Mobile-First Platform for Harm Reduction at Scale.
Arch worked with Turning Point to design a mobile application built around real-world urgency and user dignity. The app supports people who use opioids, their families, outreach workers and health professionals. It offers a fast, anonymous and accessible way to find services and act in emergencies.
From the outset, the design focused on reducing barriers to use. There is no account creation, and location is only used with consent. Core features such as crisis mode, offline support and Naloxone-specific guidance were prioritised for high-stress situations and urgent need.
Working from a detailed set of user personas and Turning Point’s harm reduction strategy, we designed a modular, component-based mobile interface that prioritises speed, clarity and trust. It runs on a hybrid architecture using Flutter and Laravel, with Filament CMS so the Turning Point team can manage content in real time without developer intervention.
Accessibility was treated as a core design principle, not a feature. We applied WCAG 2.2 AA standards throughout, using plain English and supportive visuals to help users with low literacy, language barriers or cognitive load. The result is a stigma-free platform that is intuitive to use, even in a crisis.
FEATURES
App details.
DESIGNING FOR LIFE SAVING ACTION
