Our Work

Smile White.

We partnered with Smile White to rebuild its digital platform as a fast website that supports its growth plans and its position as one of the UK's premium cosmetic dentistry brands. The platform was designed around conversion, clinical trust, and long-term scalability, with a clear customer journey from first click to consultation.

Smile White

Client

Health

Sector

Web app

Product

2026

Year

Smile white website design

IDENTIFYING THE PROBLEM

Scaling a Premium Dental Brand for the Digital Age.

Cosmetic dentistry has become one of the UK's fastest-growing private healthcare sectors. The UK dental market is projected to exceed £12 billion, and demand for treatments such as teeth whitening and clear aligners keeps rising as more consumers research and buy treatments online.



User expectations have also moved. Patients expect healthcare websites to be as intuitive, responsive, and trustworthy as leading e-commerce brands. Slow pages, fragmented booking journeys, and weak clinical credibility can cut conversion rates, particularly on mobile, where most healthcare searches now begin.



Smile White had already established itself as a premium, dentist-led cosmetic dentistry provider with a rapidly expanding nationwide network. However, its existing digital presence no longer reflected the quality of its service or supported the next stage of its growth.



The ambition went beyond a visual redesign. The platform needed to become a central marketing engine that could support paid acquisition, improve SEO performance, increase consultation bookings, and give internal teams more control over content and campaigns.



Key challenges included:

  • Improving consultation conversion rates across paid and organic channels.
  • Delivering a faster, mobile-first experience for a predominantly mobile audience.
  • Strengthening clinical trust through verified reviews, dentist profiles, and transparent patient journeys.
  • Integrating HubSpot to centralise lead management, marketing automation, and reporting.
  • Creating a scalable, modular platform capable of supporting future campaigns and continued business growth.
Smile white website on mobile and desktop
Smile white website on two mobile phones
Smile white offering components on a grey background
Smile white website on mobile
Smile white icon prize
smile white injection icon
£12B+Estimated value of the UK dental market
39% UK AdultsOf UK adults are unhappy with their smile
70%+Healthcare journeys now begin online
CRAFTING THE SOLUTION

A Conversion-Focused Platform Built Around Trust.

Working with Smile White's stakeholders, we looked at how the website could do more than act as a digital brochure. Through discovery workshops, UX strategy sessions, and technical planning, we designed a platform that balanced premium looks with measurable commercial performance.



Every element of the experience was mapped against one objective: reduce friction between discovery and consultation.



The proposed experience centred on a lightweight, mobile-first architecture built with Next.js and React, which gives strong performance and the flexibility to support high-volume marketing campaigns. A headless Payload CMS would give internal teams control over content through reusable components, so new landing pages, promotions, and campaigns could be launched without developer help.



Clinical credibility was a guiding principle throughout. Instead of relying on marketing messaging alone, trust would be built through prominent Trustpilot integration, verified dentist profiles, before-and-after treatment galleries, patient testimonials, and transparent pricing information. Together these reflected Smile White's position as a dentist-led provider.



Conversion optimisation informed every stage of the customer journey. Clear consultation pathways, simpler appointment booking, postcode-based dentist discovery, interactive treatment comparisons, and well-placed calls to action were designed to remove barriers and encourage prospective patients to take the next step.



Behind the scenes, the planned HubSpot integration would centralise enquiries, automate lead nurturing, and give full attribution across paid media, SEO, and email marketing.



The result was a digital platform strategy that matched technical quality to commercial ambition and gave one of the UK's fastest-growing cosmetic dentistry brands a scalable foundation.

Smile white storiesSmile white how it worksSmile white comparisonSmile white sales componentSmile white smiles component

WHAT WAS

Success for Smile White.

The strategy is designed to support Smile White’s next phase of growth by increasing consultation bookings, improving e-commerce performance, and giving customers across the UK a more trusted, mobile-first experience.



Outcomes include:

  • Conversion-focused website structure designed around consultation bookings and product sales
  • Stronger clinical trust through dentist profiles, reviews, treatment journeys, and social proof
  • Mobile-first user experience tailored to Smile White’s primary audience
  • Faster, lightweight frontend approach to support paid media performance and SEO
  • HubSpot CRM integration strategy for lead capture, automation, and attribution tracking
  • Flexible Payload CMS architecture enabling rapid campaign and landing page creation
  • Scalable technical foundation designed for high-traffic marketing campaigns
  • Clearer content structure to support SEO, patient education, and brand authority

KEY FEATURES FOR

Smile White.


  • Modular component-based page builder using Payload CMS
  • Mobile-first website experience built around speed, clarity, and conversion
  • HubSpot-integrated appointment booking and lead capture flows
  • Trustpilot reviews integration and social proof components
  • Dentist network profiles with location, imagery, and supporting quotes
  • Find a Dentist functionality with postcode lookup and map-based discovery
  • Product carousel for treatment options, offers, and homepage conversion journeys
  • Treatment comparison tables and pricing cards
  • Transformation slider for before-and-after patient results
  • SEO-friendly FAQ component with JSON-LD schema support
  • Paid media landing page templates for campaign-specific journeys
  • E-commerce functionality including Buy Now, basket, and payment integration
  • WCAG-conscious interface design

Got an idea? Let us know.

Looking to kickstart your project or find the perfect team to bring your new product to market? Get in touch with us today.