Powering Smarter Utility Services.
The utilities sector is undergoing rapid transformation, driven by shifting regulations, rising customer expectations, and the urgent need for sustainable infrastructure. At Arch, we help energy, water, and waste providers meet these challenges head-on with bespoke digital solutions that make operations more efficient and customer experiences more intuitive. We develop apps and websites and AI solutions that support everything from outage reporting and smart meter integration to billing, scheduling, and workforce management. Whether you’re modernising your tech stack or launching a new service model, we deliver platforms that are secure, scalable, and built to handle complexity. Our experience spans public and private utility providers, helping organisations reduce overheads, respond to incidents faster, and give customers more control over their services. From self-serve dashboards to mobile tools for engineers, we design systems that bridge the gap between infrastructure and innovation.
Why Utility Providers Work with Arch.
Utilities demand robust, compliant, and high-performing systems and that’s what we build. Our solutions are designed with resilience and accessibility at their core, helping you meet regulatory standards while improving the day-to-day experience for both staff and customers.
We work collaboratively to understand your infrastructure, user journeys, and operational goals. Then we tailor technology that integrates with legacy systems, supports your teams in the field, and keeps evolving alongside your services. With ongoing support, security compliance, and data insights built in, you’re always ready for what’s next.
AI That Optimises Utility Operations.
AI is playing a critical role in modern utility management, from predicting infrastructure failures and optimising energy grids to personalising usage insights for customers.
At Arch, we help utilities apply AI where it counts. That could mean using machine learning to detect usage anomalies, automating repetitive support tasks, or generating smarter maintenance schedules. Our focus is always on driving performance while maintaining trust, transparency, and compliance.
Our work in Utilities.
Common Questions about Utilities Apps and Websites.
Can you build apps and websites for energy, water, or waste services?
Yes. We design custom apps and websites that support everything from usage monitoring and reporting to customer billing and outage notifications.
How do your apps and websites integrate with legacy infrastructure?
We design flexible, API-first platforms that integrate with your existing systems—reducing disruption while unlocking new features and automation.
Are your apps and websites secure and compliant?
Absolutely. We follow best practices in cybersecurity and data protection, ensuring compliance with standards like GDPR and ISO27001.
