Optimising Building Maintenance Scheduling with a Secure, Mobile-Ready Platform.

Willmott Dixon is a privately-owned contracting and interior fit-out group, delivering major infrastructure projects across the UK. With a history spanning over 160 years, they have played a key role in landmark developments, from the Met Office supercomputer facility to the restoration of Alexandra Palace.

As their projects expanded, they faced significant challenges in managing building maintenance schedules. The company required a secure, mobile-ready solution that would:

• Streamline staff scheduling so jobs are assigned efficiently.
• Securely store and transfer job data, integrating with existing data storage solutions.
• Track and resolve site issues, particularly at the snagging stage of construction.
• Allow subcontractor whitelisting, providing a branded, customised experience for external contractors.
  

To modernise their workflow and remove inefficiencies, Willmott Dixon needed a dependable digital solution that was accessible 24/7 for teams across the business.

We developed a fully responsive web platform for Willmott Dixon, purpose-built to improve their scheduling and maintenance workflows while meeting high standards of data security. Designed for both internal teams and subcontractors, the platform automates key processes, improves issue tracking and integrates across stakeholders. Because it follows Willmott Dixon’s operational goals, the system has quickly become a core part of their day-to-day site management.

The platform delivers a job scheduling system that improves efficiency for both staff and contractors, and issue tracking that supports faster snagging resolution. Secure, encrypted data storage supports compliance and reliability, while mobile accessibility enables remote job management on the go. Subcontractors have whitelisted, branded access, which extends the platform’s value beyond internal teams. With ongoing adoption across the organisation, the system continues to support Willmott Dixon’s broader digital transformation.

• A mobile-friendly, touch-optimised interface for use on-site.
• Encrypted data storage and network security, protecting sensitive job records.
• Third-party data storage integration for straightforward data management.
• A staff scheduling dashboard, providing clear visibility of daily and weekly tasks.
• Issue tracking for snagging resolution, so site problems are documented and assigned efficiently.
• Subcontractor whitelisting and branding, allowing external contractors to use the system under their own domain.