Family Lives

We worked with Family Lives to bring to life a new vision for their charity website and develop more intuitive contact points for users.

About The Client

About The Client

Family Lives was founded by volunteers over four decades ago with the goal of providing a safe haven for all parents before they reached crisis point. They assist families with issues including family breakdown, challenging relationships and behaviour, debt, and emotional and mental wellbeing. We’re helping them bring live a new online presence that will assist in their mission to build better family lives together.

The Problem

The Problem

Arch was approached by Family Lives to build on their existing digital presence which comprised predominantly of their central website. Due to changes in user preferences styling, the decision had been made to completely overhaul their website, bringing in increased signposting and an updated, user-friendly stylesheet.

The Solution

The Solution

We developed for them an improved sitemap, and complete UI/UX switch over with a focus on accessibility and mobile responsiveness that takes advantage of a modern stylesheet that retains the core branding principles designed by Family Lives. Development on the site was undertaken modularly, ensuring the longevity of the site, combating concerns for tech redundancy and improving user experience. We placed importance on the intelligent use of signposting, taking into account use cases that require urgent contacting of the Family Lives team.

By implementing our own custom CMS, we were able to develop administrative protocols that allowed for updating and management of the site with ease, by a wide array of stakeholders within the Family Lives Team.

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