After being frustrated by the limitations and pitfalls of using existing off-the-shelf CRM solutions, we developed our own Arch CRM system for our clients.
These days any successful business will likely rely on a good CRM system to automate processes and streamline the user journey. If that journey is smooth and simple the user is more likely to convert into a sale, whatever that may look like for your business. We found that the CRM solutions out there weren’t quite up to scratch. They weren’t flexible enough to allow us to properly achieve our clients’ goals, and they also came with a lot of features that weren’t being used and were creating unnecessary obstacles.
It’s our business to understand that CRMs are used in different ways by different organisations and we built with this level of flexibility in mind, ensuring that it can be easily adapted and extended to meet the needs of both existing and future clients.
If you’d like to find out more, or discuss your current CRM solution and any issues you may be having, please get in touch.